Frequently Asked Questions

Our current expectation is that pre-orders will begin shipping around May 2026. We fulfill orders in the sequence they were received – You’ll get an email update and tracking number as soon as your pillow is on its way, and we’re working hard to deliver your beach pillow as quickly as possible!

Sand Bug ships within the United States, Alaska, Hawaii and Puerto Rico. Sand Bug cannot ship to PO Boxes, so please provide a full street address for your delivery.

Absolutely – this 100% waterproof beach pillow is built to handle beach conditions. The inner core is protected by a waterproof lining. The outer cover is made from premium custom blend fabric.

Important Note:
Your Sand Bug can be enjoyed with the valve open for adjustable comfort. However, if using it near water, or relaxing in extra sandy conditions, always twist the pressure-adjusting knob all the way to the right until it’s fully closed. This guarantees maximum waterproof protection—keeping water and particles from entering the pillow.

Yes! The Sand Bug is built with a balanced Breezecore that gives it natural weight and stability. Its obround shape helps it rest evenly on the sand, so it won’t roll or shift easily, even on breezy days.

At Sand Bug, our mission is simple: to create the world's most comfortable beach pillow—one you’ll bring with you every time. The Sand Bug Beach Pillow is the result of expert engineering, premium materials, and a focus on long-term durability.

• Expert engineering – The core is constructed from a premium fabric that is coated with waterproof laminate. The pillow is precisely sealed with welded seams. Our Breezecore technology provide a stable and ergonomic support.
  
• Pressure adjustment – A precision knob valve allows you to fine-tune firmness by releasing or retaining air, and when fully closed, it locks out sand, saltwater, and moisture for complete waterproof protection.
  
• Premium fabrics – Each pillow pairs with interchangeable premium custom blend fabric covers that are soft on the skin, machine-washable, and designed to extend the life of the core.
  
• Purpose-built durability – Tested against saltwater, pool water, and sand, the Sand Bug core resists clumping, flattening, and water absorption—even after repeated exposure to outdoor conditions.
  
• Portable by design – Lightweight yet structured, the oblong shape prevents rolling in wind and fits easily into a tote, beach bag, or backpack.

Our pillow uses Breezecore Technology, so there’s no need to blow it up anymore (more sanitary) or worry about leaks. It uses a cushioned inner core instead of a pure air chamber, which gives you the comfort of a real beach pillow – soft, padded support that gently cradles your head and neck – without the bouncy feel or hassle of inflatables. Fully pressure-adjustable, so you can have a customized experience every time you rest on a Sand Bug.

Only the outer cover is machine washable.

The Sand Bug core is made from a premium waterproof material and should not go in the washing machine. Instead, rinse the core with fresh water after use—especially after exposure to saltwater or chlorine—and allow it to air dry completely before storing. This keeps it clean, hygienic, and long-lasting.

The outer cover is designed for easy care: simply remove it from the pillow, machine wash on a gentle cycle with mild detergent, and air dry. Avoid bleach or harsh chemicals to preserve softness and color.

Together, this two-part system makes care simple: rinse the core, wash the cover, and your Sand Bug is ready for your next beach day.

Together, this two-part system makes care simple: rinse the core, wash the cover, and your Sand Bug is ready for your next beach day.

The Sand Bug is designed to be more than just a beach pillow—it’s a versatile travel essential you can take anywhere outdoors. Lightweight, water-resistant, and packable, it works just as well for camping trips, festivals, poolside lounging, road trips, or long-haul travel.

For higher elevations or air travel, simply keep the valve knob in the open position. This allows air pressure to balance naturally and protects the welded seams. Once you arrive, you can set the pillow to your preferred comfort level.

With its adaptable design, the Sand Bug is ready for the beach—and every trip beyond it.

Your Sand Bug Pillow features BreezeCore self-inflating technology with an Adjustable Knob Valve (LEFT = OPEN / RIGHT = CLOSED) so you can customize your perfect comfort level.

Unique Fit – Your Sand Bug arrives knob OPEN (LEFT). Air flows freely and the pillow molds to your head. Lift your head and BreezeCore automatically re-inflates to 100%.

Adjust Comfort – Press your Sand Bug to the firmness you like, then turn the knob RIGHT (CLOSED) to “lock in” comfort level.

Reset & Seal – To return to full inflation, turn knob LEFT (OPEN), then turn RIGHT (CLOSED) to protect against water and sand.

Endless Options – BreezeCore fast-action valve gives you unlimited comfort settings—find your favorite feel.

Best Practices for Your Sand Bug

Beach Use: Always keep the valve 100% CLOSED in wet or sandy conditions.

Air Travel: Always keep the valve 100% OPEN on flights to allow safe pressure expansion and protect seams.

Dirty-Bug Care: If your Sand Bug gets sandy, rinse with the valve CLOSED before adjusting. Keep the valve clear of debris when OPEN.

We want you to love your Sand Bug Beach Pillow, so we offer our Lay Back Guarantee for peace of mind. If the pillow doesn’t meet your expectations, you can return it for a refund – no questions asked within 30 days. We only retain a 12% logistics fee and ask you to cover return shipping. It’s an honest guarantee to let you try this beach pillow essentially risk-free, and we’ll always make it right if you’re not satisfied.

All items will donated to lifeguards and surf schools — they are not relisted for sale.